Here are some frequently asked questions... and answers. I will add to the list periodically. If you don't find what you are looking for here, please send an email to info@distinctivesewing.com.

Q.  Do I have to have a PayPal account to purchase goods from your website?
A.  You do not have to have a PayPal account. You can complete your transaction with PayPal as a guest. That means you can use your credit card to make payment without creating a PayPal account. Visit www.paypal.com for information on their services.

Q.  Do I have to order fabrics in one metre lengths, or can I order partial metres?
A.  Website technology through our service provider is such that it cannot handle partial lengths. However, if you wish to order partial amounts, you can do so one of the following ways:

(a) complete the order rounding up the amount you require to the next level; e.g. if you need 1.5 metres, enter 2 metres as the amount and THEN in the comments field specify that you only want 1.5 metres and the fabric name. The order will be processed for the full amount owing and then a refund will be made for the difference.

(b) send an email to info@distinctivesewing.com with everything you want to include in the order and your mailing address. We will send you back an email with the total amount owing. If you have a PayPal account we can send you an invoice for payment. If you wish to do the transaction by telephone, we take VISA or Mastercard. Provide a telephone number and several times when we can call to complete the transaction.

Q. What is the smallest cut you will make?
A. The smallest cut we will make of any fabric is .25 metres.