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Contact

We welcome your feedback and love to hear from our customers.  Here's how to get in touch with us.

By Email: Email is the fastest and preferred method of communication. Emails are responded to promptly, most within 24 hours (except on weekends and holidays). Check your Spam Catcher in case our response somehow ended up there. Emails have a way of going astray, so if you do not receive a response within 24 hours please contact us again by email or phone. Our email address is info@distinctivesewing.com.

By Telephone: Our toll free telephone number is 1-877-739-2254. Our telephone service records secure messages any time of day or night. We will return your telephone call within 48 hours during business hours (except on weekends and holidays). For best service please state your name, telephone number, time zone and a convenient time to call as clearly as possible. You may also request a telephone call by email by providing this information in writing.

By Mail:  A response by mail can take several days. Here is our mailing address: 531 Vanguard Crescent Oakville, ON L6L 5G6 Canada

No Store Front:  Please note that we do not have a store front for shopping and no pick-up location. All orders are shipped by Canada Post to your designated location.