Distinctive Sewing Supplies

Canada's online source for premium quality fabrics and distinctive patterns

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ORDERING

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How to Order - Please Read All Details Carefully

Ordering online from Distinctive Sewing Supplies is easy and convenient.   Here's how to place your order:

  1. Browse our website and note down the item number, description (including colour) and quantity of each item that you wish to purchase.

  2. Complete the secure order form.

  3. A minimum order of $20.00 is required for credit card payments.

  4. Free shipping within Canada and mainland USA on all orders of $100.00 or more before taxes.

  5. Once you are happy with the order, click on the "submit" button.  This creates secure 128 bit encrypted e-mail order request to Distinctive Sewing Supplies.  Do NOT press your Enter key but use the Tab key to move from field to field.  The Enter Key will submit your data before you are finished.  If this happens just start over and put a note in the comments field.  We will always refer to the most recent order and not process a duplicate.  If we are in doubt, we will confirm first.

  6. We will take your order information and prepare an invoice, that will calculate totals, taxes, shipping & handling.  These invoice details will be e-mailed to you so you know what you are getting.

  7. After you submit an order it is a good idea to watch for an email from Distinctive Sewing Supplies.  Sometimes we need clarification on of item and can't process the order until we hear from you.  If you wish a confirmation of the order BEFORE processing to your credit card, please request it in the comments field of the Order Form.  Shipping amounts in an Order Confirmation will be an approximation only.

  8. If you are paying by Mastercard or VISA we will not process the payment until the item is shipped.  All prices are in Canadian dollars.  We only ship to Canadian and U.S. (mainland) addresses.

  9. If you are are paying by cheque we will hold your order until the cheque clears the banking system.  If you pay by money order, the items are shipped as soon as it is received.

  10. All orders are shipped by Canada Post and should arrive within 3 to 14 business days.

  11. For U.S. residents:  All U.S. duties or other taxes that may be assessed on the goods are your responsibility to pay. Purchases are in Canadian dollars and can be paid by VISA, Mastercard, Canadian dollar Money Order or cheque drawn on a Canadian bank. Goods will be shipped through the Canadian and U.S. postal systems. One metre is equivalent to 1.09 yards; one yard is 36" while one metre is approximately 39"; think of it as a "bonus"!

 

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